Case Studies

In the evolving landscape of the pharmaceutical industry, leading pharma company ventured to upgrade the competence and readiness of its global users in harnessing the full potential of Veeva Applications. Delve into our case study to discover how we curated a meticulous training regimen, encompassing comprehensive user guides and trainers’ manuals, to facilitate an enriching learning experience for company's staff.

 

Applications: Veeva CRM, PromoMats, and MedComms

Roles Targeted: Medical, Commercial

Delivery Platforms: Online and iPad versions

 

Our training initiative was characterized by role-specific simulation modules, offering a hands-on learning experience. We ensured that each module is followed by assessments to evaluate the user’s understanding, thereby fostering a deeper engagement with the content. The aspects covered in the modules included:

 

Customized Veeva System Simulations: Tailored simulations based on role types to facilitate a deeper understanding of system functionalities.

 

Final Quiz: Users needed to achieve an 80% score to pass and gain system access, ensuring a proficient understanding of the applications.

 

Language & Narration: To cater to the global audience, the training content was made available in multiple languages, accompanied by voice-over narrations, making the learning process more interactive and engaging.

 

Training was designed to be versatile, catering to varied learning preferences with options for both in-person and virtual sessions. The training material developed included:

 

User Guides: Detailed guides to aid users in navigating and utilizing the applications efficiently.

 

Trainer's Manual: Manuals crafted specifically for trainers to guide them in delivering effective and insightful training sessions.

 

Our collaboration with leading pharma company in developing a nuanced eLearning program marked a significant step towards enhancing user readiness and proficiency in using Veeva Applications. By fostering a learning environment characterized by hands-on experience, multilingual accessibility, and flexible training platforms, we were able to contribute to a smoother and more effective adoption process for leading pharma’s global workforce.

 

Witness the transformation in eLearning experiences, as we work towards building a knowledgeable and adept user community at Pharma Company, well-equipped to navigate the functionalities of Veeva Applications with proficiency and ease.