AI-Powered Assistant for Your Accounts Payable Teams

AP teams are spending valuable communication resources answering common inquiries regarding the procure-to-pay process. Many of these interactions can now be automated, allowing you to easily scale your support for employees and suppliers while empowering your teams to focus on critical tasks. VIMBots is a holistic solution designed to work alongside your SAP® Invoice Management by OpenText™ system to help optimize internal procure-to-pay processes.

Increase Value to Your SAP® Invoice Management by OpenText Solution with Smart Conversations

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Leverage Digital Assistance

Enable VIMBots to learn new skills specific to your P2P processes and operations.

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Fluent in Multiple Languages

Interact with the virtual assistant in your native language. 

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Intuitive Integrations with VIM

Interact in the moment through a familiar user interface. 

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Automated 24/7 Support

Automatically create tickets and intelligently handoff support to your Shared Service Center (SSC) staff via out-of-the-box integrations. 

Enable Intelligent P2P Solutions to Automate Your Digital Supply Chain

Invoice Status

Invoice Status

Utilize VIMBots to quickly give invoice status to your suppliers without requiring them to call your support center.

Rejected Invoice

Rejected Invoices

Quickly collaborate on rejected invoices and reduce turnaround time by streamlining communication.

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FAQs

Configure VIMBots to effortlessly answer commonly asked questions regarding the P2P process.

payment

Invoice Approvals

Enable your users to accelerate the approval process for invoices with VIMBots.

address

Address Changes

Quickly and efficiently request address changes from suppliers to get paid faster.

AP Service Desk

Enable users to reduce AP support related inquiries involving SAP® Invoice Management by OpenText™ with instant handoffs to your support agents through service desk platforms such as ServiceNow®.

Engage with Your Suppliers &
Employees in Real-Time

Interact with users through various communication channels
including Microsoft Teams®, Google Chat®, Slack®, SMS, web, and more. 

VIMBots Microsoft Teams Preview
Enhance Supplier Collaboration
Suppliers can now get their support-related questions resolved instantaneously to improve buyer-supplier relations. 
Remove Common P2P Bottlenecks
Configure the virtual assistant to effortlessly answer common P2P questions while eliminating costly rework. 
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Elevate Usability While Meeting the Growing Demands of Stakeholders
No need to commit to major capital investments - help your stakeholders rest assured by easily deploying an intelligent and responsive virtual assistant in the cloud or on-premise.
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