Using multiple applications causes complex and inefficient processes that result in delayed approvals.
While managing multiple applications, users face process deviations and exceptions that lead to delays and increased touch points.
Volume of Global Support Tickets
Support staff is inundated with common repetitive inquiries and tickets (e.g., ServiceNow®).
Increased Risk Due to Non-Compliance
Lack of access and conforming to ever changing policies & procedures.
Communication teams are spending valuable resources answering common inquiries regarding the procure-to-pay process, yet many of these interactions can be automated. Procurement Bot is a holistic solution designed to work alongside your SAP Ariba system to help optimize internal procure-to-pay processes. Easily scale your support for employees and suppliers while empowering your teams to focus on critical tasks.
Procurement Bot leverages AI technology to learn specific skills unique to your P2P processes and systems.
Users can interact with the virtual assistant in their native language.
Out-of-the-box connectivity with Ariba functionality that accelerates user adoption.
Employees and suppliers can get support-related questions resolved instantaneously with Procurement Bot's intelligent monitoring and real-time sentiment analysis.
P2P Process Approvals
Enable your users to accelerate the approval process for P2P document flows including Purchase Requisitions, Purchase Orders, Invoices, and more.
Suppliers can easily collaborate on process deviations such as rejected invoices to reduce the turnaround time needed to close the loop in communication.
Buying and Invoicing FAQs
Easily add to the Procurement Bot's knowledge base to effortlessly answer commonly asked questions regarding your specific P2P process.
Status Updates and Notifications
Rely on Procurement Bot to retrieve status updates and notifications on everything from process milestones to document changes without involving your support teams.
Supplier Collaboration and Self-Service Enablement
Quickly and efficiently request, receive, and process important changes from your suppliers (e.g., payment address).
Procurement Support Desk
Enable users to reduce P2P support related inquiries involving SAP Ariba with instant hand-offs to your support agents through service desk platforms such as ServiceNow®.
Delight your internal and external stakeholders by providing a virtual assistant that is smart, responsive, and doesn't require major capital investments.REQUEST SOLUTION DEMO >